Flights in and out of Hong Kong are facing major disruption as Super Typhoon Ragasa barrels towards the region, bringing hurricane-force winds and heavy rain.
Qantas has paused its Hong Kong operations, affecting eight flights between Australia and the city. The airline says it has contacted passengers, offering them the option to rebook within a week of their original departure or take a travel credit. Qantas says it will keep monitoring the situation and will update customers if more changes are needed.
Air New Zealand has also made pre-emptive cancellations, grounding its Auckland–Hong Kong services for 23 and 24 September. The airline is warning of potential disruptions through to 25 September, including flights to Taipei, with Ragasa expected to pass near Taiwan. Passengers booked during this window can move their flights by up to 14 days without paying change fees, though fare differences may still apply. If they’re not ready to rebook, the value of their ticket can be held as credit for up to a year.
Hong Kong International Airport (HKIA) says its three runways will stay open, but significant disruption to flight operations is expected from 6pm on 23 September through to 24 September. The Airport Authority says it’s working closely with the Civil Aviation Department and airlines to keep operations safe and support passengers.
Travellers are being urged to confirm their seats and flight times before heading to the airport, either by checking directly with their airline, visiting HKIA’s website, or using the “My HKG” mobile app.
Inside the terminal, HKIA will set up a temporary rest area with chairs and charging stations, while a Passenger Care Team will be on hand with essentials like bottled water, snacks and blankets. Some shops and restaurants will stay open 24 hours during the storm.
Land transport links between the city and the airport may be affected if the typhoon signal is raised to T8 or above. A taxi queue ticketing system will be activated to manage demand, and shuttle buses will be provided for airport staff to ensure operations can continue.
Air New Zealand says it will rebook passengers on the next available flight if services are cancelled but reminds travellers they are responsible for costs like meals and accommodation. Both airlines are encouraging passengers to check travel alerts and monitor flight status before heading to the airport.
